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1. #Remembear something when wrong while logging in how to
2. #Remembear something when wrong while logging in update
3. #Remembear something when wrong while logging in for android

Here’s a summary of how to uninstall and reinstall the GCash App if you are an Android user. STEP 2: Enter your GCash-registered number, then tap Next. STEP 1: On your GCash App, tap Change Number on the Login Screen.

#Remembear something when wrong while logging in for android

Here’s a summary of how to clear your app cache for iOS users.įollow these steps to clear app cache for Android users.įollow these steps to clear app cache for iOS users. Here’s a summary of how to clear your app cache for Android users. STEP 1: Launch GCash and swipe it up to close the app.Ĭlear App Cache to give your GCash App a Speed Boost STEP 2: Look for GCash and swipe it up to close the app.įollow these steps to restart the GCash App if you are an iOS user. Here’s a summary of how to restart the GCash App if you are an iOS user.įollow these steps to restart the GCash App if you are an Android user. Here’s a summary of how to restart the GCash App if you are an Android user. You may check the official GCash Social Media Accounts to find out if the GCash App is undergoing system maintenance. During this time, you will be unable to log in and transact with GCash.

#Remembear something when wrong while logging in update

Visit How do I download or update the GCash app when Google Play Store says "This app is not compatible with your device"? to learn how to download directly from us.īack to top Check if the GCash App is undergoing system maintenance. Note: If you are unable to download the app via the Google Play Store, you can download it directly from us. STEP 1: Open the App Store on your home screen. STEP 3: Tap Update if there is a new version available for GCash.įollow these steps to check if your GCash App is up to date if you are an iOS user. Here’s a summary of how to check if your GCash App is up to date if you are an iOS user.įollow these steps to check if your GCash App is up to date if you are an Android user. Here’s a summary of how to check if your GCash App is up to date if you are an Android user. If you’re unsure if you have the latest version, here’s what you can do. Step 3: If you are using data, check that your cellular data is on.Įnsure that your GCash App is up to date. STEP 2: If you are using a Wi-Fi connection, check if your WiFi connection is on and you are connected to a wireless network. Step 4: If you are using data, tap Data Usage and check that your mobile data is on.įollow these steps to check your network connection if you are an IOS user. Step 3: If you are using a Wi-Fi connection, Check if your WiFi connection is on and you are connected to a wireless network. Here’s a summary of how to check your network connection if you are an iOS user.įollow these steps to check your network connection if you are an Android user. Here’s a summary of how to check your network connection if you are an Android user. If you are unable to log in because of an app slowdown, freeze, or crash, you may perform the following troubleshooting steps to try to fix things on your end:Ĭheck your network connection if you are unable to log in to GCash. Remember the answers to the security questions that you set up because once you set them up, these will no longer be editable. Visit How do I set up my Account Recovery via Security Questions? to learn how you can do this. You should also set up Security Questions to recover your account even if you have already set up the Biometrics Feature. If your phone is not capable of the biometrics feature, you can set up Security Questions to easily recover access to your account.On the OTP screen, be sure to select the OTP boxes for the keypad to appear and allow you to enter the code.Android and iOS users can visit Enable my Biometrics Login with GCash to learn how to enable the Biometrics Feature.Check if your phone is capable of the Biometrics Feature to avoid this from happening again.

Biometrics login is the best way to avoid being locked out from your account.Here are some tips on how you can prevent issues with your MPIN in the future: If you are unable to log in because you forgot your MPIN or got locked out of your account due to failed login attempts, visit What should I do if I forgot my MPIN? to know how to reset your MPIN. To login properly to GCash, please tap Biometrics Login or MPIN Login to access your GCash account. You are unable to log in and you think somebody may have taken over your account without your knowledge/permission.You are unable to log in because you think there is something wrong with your GCash App.You are unable to log in because you forgot your MPIN or got locked of your account due to failed login attempts.I can't log in to GCash in the Login page.Check which applies to you so we can give you the best answer: Here are some things that you can do if you’re unable to log in to the GCash App.